Refund Policy

At Fareodeals, we are dedicated to providing exceptional value through competitive pricing on flights, hotels, holiday packages, car rentals, and cruises. This Refund Policy includes our Post-Ticketing Service Fees and offers full transparency within our Terms and conditions. By booking any of our services through http://www.fareodeals.com/, you agree to comply with this policy.

Please note that the fees, charges, and policies can differ based on the respective service provider's terms and policies (e.g., airline, hotel, cruise line, or rental agency). Make sure to confirm with one of our agents before you continue using our services.

1. Refund Eligibility

1.1 Cancellations Initiated by Customers

1.1.1 Booking Deposits:

• Deposits are generally non-refundable and non-changeable to secure the most competitive prices across flights, hotels, car rentals, vacation packages, and cruises. Non-refundable deposits will be explicitly disclosed during the booking process.
• In exceptional cases, refunds may be permitted if allowed by the service provider’s policy.

1.1.2 Non-Refundable Services:

• Most services, including low-cost carrier and Basic Economy airline tickets, certain hotel reservations, car rentals, vacation packages, and cruises, are non-refundable, non-changeable, and non-cancellable, even within 24 hours of booking. Refund requests for such services will not be processed unless expressly permitted by the service provider.

1.1.3 Refund Requests:

• Eligibility for refunds due to cancellations is subject to the service provider’s policies, which may impose penalties, fare differences, or partial refunds. Low-cost carrier and Basic Economy tickets explicitly exclude seat assignments and remain non-refundable and non-changeable.

1.2 Cancellations or Modifications by Fareodeals

1.2.1 Alternatives or Refunds:

• In the unlikely event that Fareodeals cancels or modifies a reservation, we will provide suitable alternatives (e.g., alternative flights, accommodations, or cruise dates) or process refunds for the affected portion, subject to the service provider’s terms.

1.2.2 Force Majeure:

• Refunds or credits for disruptions caused by unforeseen events (e.g., natural disasters, pandemics, or government restrictions) will be governed by the service provider’s policies.

1.3 No-Show Policy

• Failure to cancel a reservation prior to the service provider’s specified deadline will result in forfeiture of refund eligibility. No-show bookings are typically ineligible for refunds from service providers.

2. Refund Process

2.1 Procedure for Requesting a Refund

• Contact Fareodeals Customer Service via email at contact@fareodeals.com or by phone at +1 (888) 212-0631.
• Provide your booking reference number and details of the cancellation.
• Our agents will resolve your issue and may guide you through refunds

All cancellation requests must be submitted via phone, and eligibility is contingent upon service provider approval.

2.2 Processing Timeline

• Refund requests are processed sequentially. The entire process, including service provider approval and reflection in your credit card statement, could potentially take 60–90 days.
• An email acknowledgment will be sent upon receipt of your request, but this does not confirm refund eligibility.
• If a service provider denies the refund, Fareodeals will refund the customer any processing fees charged.

2.3 Refund Method

• Approved refunds will be credited to the original payment method, subject to the service provider’s processing timelines. Delays may occur with third-party payment providers.
• Charges on your credit card may be itemized for each customer by the service provider (e.g., airline, hotel, or cruise line).

3. Post-Ticketing Service Fees

Refunds, changes, or cancellations may incur Post-Ticketing Service Fees in addition to any penalties or fare differences imposed by service providers. All fees charged by Fareodeals are non-refundable unless otherwise stated by the service provider, regardless of whether the request is approved. The following tables outline the applicable fees for flights, hotels, car rentals, vacation packages, and cruises. These fees cover booking creation, site usage, and agent assistance and may change without immediate notice. The final fee is reflected in the Total Trip Cost at checkout, allowing customers to decline if the price is unacceptable.

• Service fees apply to both e-tickets and paper tickets.
• Paper tickets are issued if e-ticketing is unavailable or the customer requests it.
• Shipping is via FedEx or similar services, which cannot be delivered to PO or APO boxes. Customers with a PO/APO box must provide a physical shipping address via contact@fareodeals.com or +1 (888) 212-0631.

3.1 Service Provider Fees

• Fareodeals’ fees are separate from any charges imposed by service providers, including cancellation penalties, fare differences, taxes, or ancillary fees (e.g., baggage, seat selection, or onboard services). Customers are responsible for verifying these directly with the service provider.

4. Special Considerations

4.1 Travel Credits:

• If refunds are not feasible, service providers may issue credits for future use (e.g., future flights, hotel stays, or cruises), subject to their terms, expiration dates, fare differences, and applicable penalties. Credits must be used within the provider’s specified time period, or the amount will be forfeited.

4.2 Non-Refundable Services:

• Services designated as non-refundable (e.g., low-cost flights, certain hotel bookings, or cruise packages) are eligible for refunds only if the service provider’s fare or booking rules explicitly permit them.

4.3 System Errors:

• In the event of pricing errors on www.fareodeals.com for any service, Fareodeals reserves the right to decline to honor the erroneous price. Customers will be notified of the correct price and are not obligated to proceed with the purchase.

5. Additional Costs and Responsibilities

5.1 Exchange Rates and Transaction Fees:

• Currency exchange rates and international transaction fees are determined by the customer’s bank or card issuer. Fareodeals is not liable for variations due to currency fluctuations.

5.2 Travel Documentation:

• Customers must ensure they possess valid travel documentation (e.g., passports, visas, inoculation records) for all services, particularly for international flights, cruises, or vacation packages. Refunds will not be issued for cancellations resulting from inadequate documentation.
• For reservations involving non-US/Canada departures or credit/debit cards, Fareodeals may require a credit card authorization form and proof of identity (e.g., driver’s license or passport showing photograph and signature). Failure to provide these within 24 hours may result in reservation cancellation.

5.3 Ancillary Fees:

• Service providers may impose additional fees for services such as baggage, seat selection, onboard amenities, or car rental extras (e.g., GPS, child seats). Some providers may not offer free baggage allowances or may charge for exceeding limits. Customers must confirm these directly with the provider, as Fareodeals is not responsible.

5.4 Chargebacks and Credit Card Disputes:

• Customers agree not to dispute charges for non-refundable services, processing fees, ticket charges, or fare adjustments that comply with this policy and Service Providers r terms.
• Customers questioning any charge should contact our Customer Service at +1 (888) 212-0631 or contact@fareodeals.com before initiating a dispute with their credit card company.
• Chargebacks on non-refundable services or fees that meet policy terms require the customer to refund the full chargeback amount plus a 50% penalty for inconvenience and accounting costs
• Fraudulent chargebacks will incur legal and collection costs to recoup losses.

6. Booking Requirements

• Availability: All reservations for flights, hotels, car rentals, vacation packages, and cruises are subject to availability at the time of booking.
• Confirmation: Reservations are not confirmed until a ticket or booking number is issued by the service provider. A confirmation email will be sent to the provided email address. If not received, contact contact@fareodeals.com or +1 (888) 212-0631 to report non-delivery of the confirmation.
• Name Changes and Reassignments: Not permitted once a reservation is confirmed. Tickets or bookings cannot be reassigned to another passenger or provider.
• Special Requests: Requests for meals, seats, frequent flyer benefits, or other preferences are submitted to the service provider but are not guaranteed. Each provider has its own policies, and requests may be amended without notice. Fees for facilitating such requests are non-refundable. Customers are advised to confirm requests directly with the provider prior to travel.
• Automatic Seat Selection: For flights, seats for all passengers will be selected automatically based on the best available seats adjacent to the primary passenger if possible.
• Passenger Requirements:
  • At least one adult must accompany children under 18 years of age. Children aged 12 and above are considered adults for pricing purposes.
  • Names on bookings must match valid photo identification presented at check-in (e.g., at airports, hotels, or cruise terminals).
  • A maximum of nine tickets or services may be booked per transaction.
• Travel Documents: Customers are responsible for obtaining all necessary travel documents (e.g., passports, visas, inoculation records) for international and domestic travel.
• Processing Time: Up to 72 hours may be required to process reservations, including ticketing or booking confirmation.
• Contact Information: A valid phone number and email address are required to secure your booking.
• Fares and Availability: Service prices are subject to change and are not guaranteed until the purchase is confirmed by the service provider and a booking number is issued.
• Non-US/Canada Bookings: For reservations involving non-US/Canada departures or credit/debit cards, Fareodeals may request a credit card authorization form and proof of identity. Failure to provide these within 24 hours may lead to cancellation.

7. Travel Insurance

Fareodeals strongly recommends purchasing travel insurance to safeguard your investment in flights, hotels, car rentals, vacation packages, or cruises. Vacation protection insurance may be refunded within 10 days of purchase, provided travel has not commenced, and cancellation is processed via phone with Customer Service at +1 (888) 212-0631.

8. Contact Information

For inquiries or assistance regarding this policy, please contact:

• Email: contact@fareodeals.com
• Phone: +1 (888) 212-0631
• Website: www.fareodeals.com

9. Policy Updates

Fareodeals reserves the right to amend this Refund Policy to reflect industry standards or changes in business practices. Updates will be published on www.fareodeals.com with the effective date.

By reserving services with Fareodeals, you acknowledge that you have read, understood, and agreed to this Refund Policy, including its Post-Ticketing Service Fees. For additional details, please refer to our complete Terms & Conditions on our website.